Privacy policy

Genesis Peptides (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through https://genesispeptidesuk.co.uk/, how we use it, and the rights you have over it.

Who we are

Genesis Peptides is the data controller for the personal information collected through this website.

• Email: Info@genesis-peptides.co.uk
• Phone and WhatsApp: +44 7343 047659

Information we collect

Information you give us. When you place an order, create an account or contact us, we may collect your name, email address, phone number, delivery and billing address, and order details.

Payment information. Payments are handled by secure third-party payment providers. We do not store your full card details on our servers.

Information collected automatically. We collect technical data such as your IP address, browser type, device type, pages visited and the time spent on them. This is gathered through cookies and similar technologies.

How we use your information

We use your information to:

• Process, deliver and support your orders
• Contact you about your purchases, deliveries and enquiries
• Prevent fraud and keep our website secure
• Improve our website, products and services
• Meet our legal and tax obligations

Our legal basis for using your data

Under UK data protection law we rely on the following bases:

• Contract: to fulfil your order
• Legal obligation: to keep financial and tax records
• Legitimate interests: to run, secure and improve our business
• Consent: for non-essential cookies and any marketing messages

Who we share your data with

We do not sell your personal data, and we do not share it with third parties for their own marketing. We only share it with trusted service providers who help us run our business, such as payment processors, couriers, website hosting and analytics providers. They may only use your data to provide their service to us. We may also disclose information if the law requires it.

International transfers

Some of our service providers may process data outside the UK. Where this happens, we make sure appropriate safeguards are in place, as required by UK law.

Data storage and security

We protect your data with industry-standard security measures, including encryption. We keep personal information only as long as needed for the purposes in this policy or as the law requires. For example, order and invoice records are normally kept for up to six years for tax and accounting purposes.

Cookies

Our website uses cookies to make the site work, understand how it is used and improve your experience. Non-essential cookies are only used with your consent. You can change your cookie preferences at any time through your browser settings. See our Cookie policy for details.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct data that is wrong or incomplete
• Ask us to delete your data
• Restrict or object to how we use your data
• Request a copy of your data in a portable format
• Withdraw your consent at any time

To use any of these rights, email us at Info@genesis-peptides.co.uk. We will reply within one month.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk. We would appreciate the chance to fix the problem first.

Age restriction

Our products and website are intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18.

Research use only

All products supplied are for laboratory research use only. They are not for human consumption or veterinary use.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

Contact us

For any privacy questions, contact us at Info@genesis-peptides.co.uk or call or WhatsApp +44 7343 047659.